INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I Receive The Exact Product Shown In The Picture?

Every Single Piece Of Furniture We Create Is Handcrafted To Your Exact Specifications. While The Visual Design, Silhouette, And Premium Aesthetics Will Match Perfectly, The Unique Natural Grain Patterns Of Our Solid Wood and Distinct Textures Of Our Luxury Fabrics Make Your Specific Piece An Exclusive Masterpiece Unique Only To Your Home.

Where Can I View My Sales Invoice And Tracking?

Your Digital Invoice Is Sent Directly To Your Email As Soon As Your Custom Order Is Confirmed. Our Dedicated Delivery Coordination Team Will Keep You Updated Regularly Via WhatsApp, Providing Flawless Transparency As Your Furniture Transitions From Production In Our Local Workshop To Free Delivery At Your Doorstep.

How Can I Return A Customized Furniture Item?

Because Every Piece Is Custom Built To Your Chosen Dimensions, Materials, And Colors, We Do Not Offer Standard Returns. However, True Luxury Means Absolute Peace Of Mind. We Provide A Free Site Visit Before Crafting Begins To Ensure Perfectly Flawless Dimensions, And We Confirm Every Detail With You Prior To Final Delivery.

Do You Offer Free Site Consultation For Full Villa Customization?

Yes, We Provide Entirely Free Site Visits And Expert Design Consultations Across All Seven Emirates, Including Premium Locations Like Dubai Hills Estate And Saadiyat Island. Our Experts Take Precise On-Site Measurements, Review Material Swatches With You, And Align Every Layout To Match Your Specific Vision.

Landline: +971 4 570 4540
Email: info@kustomdeco.ae

Address: Office #110C, Diamond Business Center, Block-C, Arjan – Al Barsha South, Dubai – UAE

Free Site Visit Across All UAE.

CONTACT US

Book Your Private Design Consultation

Contact Us Form

Please let us know what's on your mind. Have a question for us? Ask away.